{"id":15,"date":"2025-07-01T13:44:30","date_gmt":"2025-07-01T13:44:30","guid":{"rendered":"https:\/\/nelsonworld.in\/?page_id=15"},"modified":"2025-08-31T10:57:29","modified_gmt":"2025-08-31T05:27:29","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/nelsonworld.in\/index.php\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\"><strong>Overview \u2013 Easy 30-Day Return Policy<\/strong><\/h3>\n\n\n\n<p>At <strong>Nelson World Publisher<\/strong>, we offer a <strong>30-day return and exchange policy<\/strong> for your convenience. If more than 30 days have passed since your purchase, we unfortunately cannot offer a full refund or product exchange.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Eligibility for Return<\/strong><\/h3>\n\n\n\n<p>To qualify for a return:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The product must be <strong>unused<\/strong>, in the <strong>original condition<\/strong>, and in the <strong>original packaging<\/strong>.<\/li>\n\n\n\n<li>Only items purchased directly from <strong><a class=\"\" href=\"http:\/\/www.nelsonworld.in\">www.nelsonworld.in<\/a><\/strong> are eligible for return.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Partial Refund Policy<\/strong><\/h3>\n\n\n\n<p>We may grant <strong>partial refunds<\/strong> in the following situations:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Books with clear signs of usage<\/li>\n\n\n\n<li>Any item that is damaged, not in its original condition, or missing parts (not caused by our team)<\/li>\n\n\n\n<li>Any product returned beyond 30 days after delivery<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Refund Process \u2013 Fast &amp; Secure<\/strong><\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>After we receive and inspect your return, we will notify you via email about the status of your refund.<\/li>\n\n\n\n<li>If approved, your refund will be issued automatically to your <strong>original method of payment<\/strong> within a few working days.<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Late or Missing Refunds<\/strong><\/h3>\n\n\n\n<p>If you haven\u2019t received your refund:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Check your <strong>bank or credit card account<\/strong> again.<\/li>\n\n\n\n<li>Contact your <strong>bank or credit card company<\/strong>, as processing times may vary.<\/li>\n\n\n\n<li>If you\u2019ve completed the above steps and still haven\u2019t received a refund, please email us at <strong><a>nelsonworldpub@gmail.com<\/a><\/strong>.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Sale Items<\/strong><\/h3>\n\n\n\n<p>Only <strong>regular-priced products<\/strong> are eligible for a refund. <strong>Discounted or sale items<\/strong> are <strong>non-refundable<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Product Exchanges \u2013 Damaged or Defective Items<\/strong><\/h3>\n\n\n\n<p>We only replace items if they are <strong>defective or damaged<\/strong>, and only if the <strong>unboxing is recorded on video<\/strong>. This helps us verify claims quickly and accurately.<\/p>\n\n\n\n<p>To request an exchange:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Email: <strong><a>nelsonworldpub@gmail.com<\/a><\/strong><\/li>\n\n\n\n<li>Ship the product to:<br><strong>Nelson World Publisher<\/strong><br>60\/1 Cowies Ghat Road, 1st Floor<br>Shibpur, Howrah \u2013 711102<br>West Bengal, India<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Gift Returns<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If marked as a gift and shipped directly to you, you will receive a <strong>gift credit<\/strong> once the item is returned.<\/li>\n\n\n\n<li>If the item was not marked as a gift or was shipped to the buyer first, we will refund the original buyer.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Return Shipping \u2013 Customer Responsibility<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Please return products to the address mentioned above.<\/li>\n\n\n\n<li><strong>Return shipping charges<\/strong> are your responsibility and are <strong>non-refundable<\/strong>.<\/li>\n\n\n\n<li>If a refund is issued, the <strong>return shipping fee will be deducted<\/strong>.<\/li>\n\n\n\n<li>We recommend using a <strong>trackable courier service<\/strong> or <strong>shipping insurance<\/strong> for high-value items, as we cannot guarantee receipt of your return.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Need Assistance?<\/strong><\/h3>\n\n\n\n<p>For any questions related to <strong>refunds<\/strong>, <strong>returns<\/strong>, or <strong>product exchanges<\/strong>, reach out to us at:<br>\ud83d\udce7 <strong><a>nelsonworldpub@gmail.com<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Overview \u2013 Easy 30-Day Return Policy At Nelson World Publisher, we offer a 30-day return and exchange policy for your convenience. If more than 30 days have passed since your purchase, we unfortunately cannot offer a full refund or product exchange. Eligibility for Return To qualify for a return: Partial Refund Policy We may grant [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-15","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Refund and Returns PolicyRefund and Returns Policy - Nelson World Publisher<\/title>\n<meta name=\"description\" content=\"Read the full refund and returns policy for Nelson World Publisher. 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